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Shipping & Returns |
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| Shipping & Returns |
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The dispatch
All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbors. This enables a fully discreet service and your confidentiality.
Goods that are in stock are dispatched within 7-14 days. If for any reason we are out of stock, we would expect to dispatch the goods in about 14 days but realistically this is much quicker. If their is a manufacturing delay with any products you will be notified by email as soon as we are aware.
We only sell to customers in the uk and goods are dispatched by Royal Mail Recorded delivery. For our customers we have 4 set prices, Our price are
Orders Under £20 are 3.50
Orders Under £50 are 4.50
Orders Under £80 are 5.50
Orders Over £100 are 5.50
Royal Mail
If your customer is not in when their parcel arrives they will keep the package at their local depot for 7 days enabling them to pick it up. After 7 days the parcel then returns to us.
Redelivery Charges
Occasionally customers fail to pick up their order from the local depot once the initial delivery attempt has been made if they were out. After a week the parcel is shipped back to us. Unfortunately the redelivery charge to dispatch the goods back out is not subsidised.
UK Re-delivery Charges:-
Royal Mail - £3.50.
Returns Policy
If for any reason you are unsatisfied with our products or goods you can return them to us at the following address (see further below for our conditions)
Angel After Dark
PO BOX 228
Hitchin
Herts
SG4 0WW
Due to the obvious health and hygiene implications with adult goods. For the goods to be returned if they are not broken the following terms have to be met.
1. The goods must be unused.
2. The goods must be in their original condition & packaging.
3. Goods that are not heat sealed in the box are non refundable and non exchangeable.
4. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
5. The goods must be received back within 14 days from the day you received their order.
6. Lingerie and items of clothing are non refundable and non exchangeable.
If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods.
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